Pillar Cloud respects your privacy. This page explains what information we collect through this website and how we use it. Last updated November 2026.
When you send an enquiry through our contact form, we collect the details you choose to give us: your name, business name, email address, phone number, the number of people in your team, the systems you use now, what you need, and any message you write.
We use Google Ads conversion tracking. It sets cookies so we can see when someone who clicked one of our ads goes on to send an enquiry. The content of your enquiry is not shared with Google. You can manage ad personalisation at adssettings.google.com or block cookies in your browser settings.
We use your details only to reply to your enquiry, prepare your quote and, if you become a customer, deliver our services.
We never sell, rent or trade your personal information.
Contact form messages are delivered to our inbox by Web3Forms, a form-delivery service. This website is hosted by Wix, and Google provides our advertising and conversion tracking. These providers handle your details only to deliver the website and your message to us, and may store data outside Australia.
We may also share information where the law requires it.
Enquiries are stored in our Microsoft 365 business account, protected by individual logins and multi-factor authentication. We keep your details only as long as we need them for the purposes above, or as the law requires.
You can ask to see the information we hold about you, ask us to correct it, or ask us to delete it. We handle personal information in line with the Australian Privacy Principles.
For any privacy question or request, email us at info@pillarcloud.com.au or call 0416 690 787.